# Support

> We're here to help you get the most out of FindAlternate; reach out through X or email for technical issues, feature requests, billing, account, content, partnership, API, and general questions.

Canonical: https://www.findalternate.com/support
Last updated: 2026-10-31

We're here to help you get the most out of FindAlternate. Reach out to us through any of the channels below.

## X (formerly Twitter)

For the quickest response, send us a DM or mention us. We monitor our feed constantly and usually reply within a few hours.

[@findalternate](https://x.com/findalternate)

## Email

Prefer email? Send us your detailed inquiries and we'll get back to you within 24-48 hours.

[findalternate@gmail.com](mailto:findalternate@gmail.com)

## How can we help?

Choose a topic that best fits your inquiry to help us assist you better.

### Technical Issues & Bugs

Something not working? Please provide as much detail as possible, including screenshots and steps to reproduce.

### Feature Requests

Have a great idea for a new feature or improvement? We love hearing from our community!

### Billing & Subscriptions

Questions about your payment, plan changes, or promotional credits? Our billing team is ready to assist.

### Account Management

Need help with profile setup, changing your username, or managing your data?

### Report Content

Found inappropriate content, spam, or an incorrect product listing? Help us keep FindAlternate safe.

### Partnerships & Promotion

Interested in promoting your product or exploring partnership opportunities with us?

### API Access

Developers interested in integrating with our platform or requesting API access can reach out here.

### General Inquiries

Not sure where your question fits? Just drop us a line and we'll point you in the right direction.

## Response times

Our team is available 24/7. We strive to respond to all inquiries within 24-48 hours.

## Related

- [Frequently Asked Questions](https://www.findalternate.com/faq)
- [About FindAlternate](https://www.findalternate.com/about)
- [Privacy Policy](https://www.findalternate.com/privacy)
- [Terms of Service](https://www.findalternate.com/terms)