# THAT WAS AI

> AI voice agent that answers Shopify store calls 24/7

Canonical: https://www.findalternate.com/that-was-ai
Last updated: 2026-11-10

THAT WAS AI is a Shopify-integrated AI voice agent that answers customer calls 24/7 using live product, order, customer and store-policy data. On calls it answers product questions, checks order status after verifying the caller, updates shipping addresses on unfulfilled orders, cancels eligible orders, takes phone orders via Shopify draft orders, creates support tickets or transfers to a human, and makes outbound abandoned-cart recovery calls. Setup takes ~2 minutes via the Shopify app. Every account starts with 10 free calling minutes, no credit card required.

## Key facts

- **Website:** https://www.thatwasai.com/
- **Category:** AI
- **Pricing:** FREEMIUM
- **Platforms:** Web
- **Launched:** 2026-11-09
- **Maker:** Akshay Solanki
- **Likes:** 3
- **Points:** 15
- **Comments:** 0

## Key features

- 24/7 AI voice agent that answers customer calls using live Shopify product, order, customer and store-policy data. Checks order status after verifying the caller. Updates shipping addresses on unfulfilled orders. Cancels eligible orders. Takes phone orders via Shopify draft orders. Creates support tickets or transfers to a human. Makes outbound abandoned-cart recovery calls. Setup takes ~2 minutes via the Shopify app. 10 free calling minutes, no credit card required.

## Recommended for

Shopify store owners who want every customer call answered instantly without hiring support staff — especially stores handling order-status questions, phone orders and abandoned carts.

## Conclusion

THAT WAS AI turns missed calls into sales and resolved support requests. With live Shopify data, 24/7 availability and 10 free calling minutes to start, it is the fastest way for a Shopify store to offer phone support.

## Tags

ai voice agent, shopify, ecommerce

## Related

- [AI category](https://www.findalternate.com/category/ai)
- [FindAlternate homepage](https://www.findalternate.com/)